Assistance for Patients & Families Impacted by COVID-19

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Patient Advocate Foundation Deploys a Range of Safety Net Services to Assist Patients and Families Impacted By COVID-19

Patient Advocate Foundation (PAF), a national nonprofit organization that provides case management services, education, and financial aid to patients with chronic, debilitating and life-threatening diseases, is poised to deliver committed, expert, and expeditious help to patients and families who are facing health and financial impacts as a result of COVID-19. As a leader in the delivery of one-on-one interventions to our nation’s most vulnerable patient populations, PAF is honored to join the fight against COVID-19, urgently applying our skills and resources to the service of those impacted by this pandemic.

Beginning on April 1, 2020, PAF will offer a suite of direct support initiatives for patients, and their families, who are impacted by, or have been diagnosed with, COVID-19. These include:

  • The COVID Care Resource Center, an online directory providing an array of resources, FAQs and educational webinars addressing the coronavirus pandemic. This online center will be routinely expanded as important new COVID resources and information becomes available and can be accessed at
  • COVID Care will provide patients with direct support in response to their individual needs with expert help from case managers working to resolve issues related to accessing and paying for medical care and cost-of-living needs, including insurance and transportation costs that have become difficult to manage due to the pandemic. COVID Care is available to any patient or caregiver who has a chronic, life-threatening or debilitating illness and who has been directly or indirectly impacted by COVID-19, as well as those who do not have an underlying health condition but have been hospitalized with COVID-19.  The COVID Care team can be reached at 1-800-532-5274, option 0.
  • The COVID Care Recovery Fund will deliver $500 in direct financial aid to eligible patients who need non-medical, cost-of-living support as a result of their diagnosis of COVID-19. Patients can access the fund and complete an application for assistance via a secure portal 24/7 or through the toll-free hotline at 1-855-824-7941, option 1.

As the coronavirus spreads across our country, PAF recognizes that many families are facing a host of unique and unexpected concerns, and we are committed to delivering accurate information, education, resource linkages and direct patient assistance during this time of stress and uncertainty.

If you would like to donate to PAF’s COVID Care Recovery Fund click here